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Merchant Ratings
Past 3 Months Past 6 Months All-time
Positive (4 or 5) 42 163 1044
Neutral (3) 0 1 14
Negative (1 or 2) 0 2 14
Total Reviews 42 166 1072
Avg Rating 5 Star Review
4.95
5 Star Review
4.85
5 Star Review
4.81
Address: 8 Thornton Rd
Oakland, NJ 07436 - US
Website: http://www.zzounds.com
Business Hours: M-F 8am-10pm, Sat 9am-6pm, Sun 1-7pm EST
Sales Phone: 8009968637
Service Phone: n/a
Sales Email: n/a
Cust Service Email: n/a

zZounds

http://www.zzounds.com

With PriceGrabber Since 11/30/2004


Sort Reviews by: Date Rating
Date Reviewed: 05/16/2012
curtismarc from unknown
Member Since:
12/10/2008

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Reviews
I have been a customer for the past 2yrs and i must say shopping is easy, customer service is great i would chose no other. Overall Rating
5 Star Review
 
Date Reviewed: 05/16/2012
nicyrocks from unknown
Member Since:
04/30/2012

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Reviews
I always do business with zZounds because they always have the best prices and the merchandise always arrives undamaged. Overall Rating
5 Star Review
 
Date Reviewed: 05/06/2012
JaneDoe1958 from unknown
Member Since:
04/04/2009

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Reviews
If the item is actually in stock and ships, I will be very happy! I'm keeping my fingers crossed. This was a great deal for a great guitar! Overall Rating
5 Star Review
 
Date Reviewed: 05/05/2012
paulleer from unknown
Member Since:
05/05/2012

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Reviews
Id heard of Zzounds but had never purchased anything from them. Id checked reviews and saw that overall most people has good shopping experiences with them. Recently I was in the market for a new guitar. Every site I checked listed it at the same price, $1149. I opted to try Zzounds and use their 4 pay as you play plan. That in itself is worth a positive review, that a company will allow you to break your payments into installments. After I purchased my guitar I was looking around online and came across another site that listed the same guitar at $150 off, $999. I was pretty upset with myself and assumed I was stuck paying the higher price. Figuring I had nothing to lose by calling and seeing about a price adjustment, I called Zzounds to see if they would price match. The CSR went to the other site, checked the price, and within 5 minutes I just saved $150. Zzounds is doing it the right way. Ill shop Zzounds for all my music needs in the future. Overall Rating
5 Star Review
 
Date Reviewed: 05/05/2012
bradpokora from unknown
Member Since:
04/19/2012

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Reviews
Easy to navigate Overall Rating
5 Star Review
 
Date Reviewed: 05/03/2012
Jodas70 from unknown
Member Since:
01/09/2008

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Reviews
I bought a PA system with mics and extras. We are now recording, so I just bought a condensor mic. I am very happy with your service, recomended by a friend and I always recomend Overall Rating
5 Star Review
 
Date Reviewed: 05/03/2012
tunesmith333 from unknown
Member Since:
04/09/2012

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Reviews
Terrific price, smooth ordering. Overall Rating
5 Star Review
 
Date Reviewed: 05/03/2012
rwheat from unknown
Member Since:
04/17/2012

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Reviews
simple, easy and quick Overall Rating
5 Star Review
 
Date Reviewed: 05/02/2012
srmontgomery from unknown
Member Since:
12/25/2008

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Reviews
Nice payments plans and selection. Overall Rating
5 Star Review
 
Date Reviewed: 05/01/2012
scottbeckmusic from unknown
Member Since:
07/20/2007

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Reviews
I've always had good service and great results from zZounds. Customer service is key to their success, and I like that you can choose to make 4 payments on items over $249. Overall Rating
5 Star Review
 
Date Reviewed: 05/01/2012
mattiewal from unknown
Member Since:
12/02/2011

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Reviews
GREAT EXPERIENCE WITH SITE ND MATERIALS PURCHASED Overall Rating
5 Star Review
 
Date Reviewed: 04/28/2012
jochen.wittlinger from unknown
Member Since:
04/12/2012

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Reviews
best price available for purchased product and purchase process was clearly structured and guided Overall Rating
5 Star Review
 
Date Reviewed: 04/26/2012
bostondj from unknown
Member Since:
04/10/2012

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Reviews
have done bussiness with zzounds several times ... the others don't hold up. had an issue once was resolved in 24 hours never a question about returning nothing will always do business here Overall Rating
5 Star Review
 
Date Reviewed: 04/23/2012
Scootermusic from WI
Member Since:
04/23/2012

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Reviews
I "discovered" zZounds about 2 years ago & was curious about their "Play as you Pay" installment plan. I am a musician so, I am sometimes strapped for cash. Without this plan I would have never been able to get the gear I need! Another great thing about zZounds, is their customer service reps! They are the most patient, knowledgeable folks anyone could ask for! They all know what they are talking about and, if they don't have the answers off the top of their heads, they find the answers elsewhere or connect you with someone who has the answers. The one & only complaint I have is their lack of in-stock merchandise! I often get frustrated when I need something and it's out of stock! Unfortunately, this happens too often. But, the frustration never stops me! I am loyal to zZounds unless I need something like, yesterday and it is unavailable at zZounds! Overall Rating
5 Star Review
 
Date Reviewed: 04/22/2012
rbailey4 from unknown
Member Since:
04/06/2012

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Reviews
good so far Overall Rating
5 Star Review
 
Date Reviewed: 04/21/2012
gemartz from unknown
Member Since:
04/05/2012

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Reviews
Once again, I am blown away by Zzounds' price matching service. It's amazing. I sent them a link to an eBay merchant who was selling a product for cheaper than was listed on the Zzounds website and Zzounds emailed me back in about 15 minutes with an offer significantly lower than the eBay merchant. However, it wasn't until I read the email from Zzounds that the price on the eBay store was reflecting a B-Stock item which is why it was so inexpensive, yet Zzounds still gave me a lower price for the same item in brand new condition! Zzounds is really one of, if not the best online music retailer. Overall Rating
5 Star Review
 
Date Reviewed: 04/20/2012
tlrouse from unknown
Member Since:
06/27/2006

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Reviews
Very pleased with their service. I purchased a Behringer K3000fx amp. They delivered on their promise to beat the lowest price I could find, and emailed me back with a counter-offer the same day I contacted them. The purchase went off flawlessly and the amp arrived 2 days after I ordered, free shipping via FedEx. Overall Rating
5 Star Review
 
Date Reviewed: 04/20/2012
mbolster3206 from unknown
Member Since:
04/04/2012

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Reviews
My shopping experience, limited of course, to making the order, so far has been excellent. Overall Rating
5 Star Review
 
Date Reviewed: 04/19/2012
buzz_burrowes from unknown
Member Since:
04/03/2012

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Reviews
Excellent site. Great Prices. Overall Rating
5 Star Review
 
Date Reviewed: 04/18/2012
anthony_ja from unknown
Member Since:
04/02/2012

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Reviews
Found it quickly. Very competitive prices. Quality products. Easy purchase. Everything I'm looking for to make my life easier and more productive. Thanks.! Overall Rating
5 Star Review
 
Date Reviewed: 04/17/2012
auzebu from unknown
Member Since:
04/01/2012

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Reviews
Shopping at Z-sound is a wonderful experience. The process is fast and easy to follow. They also allow you know how much of a particular product is available and it is great experience shopping here. I look forward to shopping here in the future. Thank You Z-sound A. UZEBU Overall Rating
5 Star Review
 
Date Reviewed: 04/14/2012
ejones from unknown
Member Since:
03/29/2012

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Reviews
I purchase from Zzounds regularly. I like the ease of the purchase and all of the fantastically helpful reviews. Overall Rating
4 Star Review
 
Date Reviewed: 04/13/2012
pastor42003 from unknown
Member Since:
03/28/2012

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Reviews
It was a very easy process and I'm very pleased with the ordering procedures which can be very difficult with other online sites so I'm very pleaded and will be ordering in the near future, Overall Rating
5 Star Review
 
Date Reviewed: 04/13/2012
psa1188 from unknown
Member Since:
08/26/2007

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Reviews
Was way too easy to place the order. Thanks Overall Rating
5 Star Review
 
Date Reviewed: 04/11/2012
Timbancan from unknown
Member Since:
03/26/2012

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Reviews
Have ordered from them and I keep coming back...great service, great prices and incredible trunaround time!! Overall Rating
5 Star Review
 
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